Privacy Policy

Last updated: 2026. This privacy policy describes how Sompura Basappa Hospital ("we", "us", "our") collects, uses and protects personal information.

1. Information we collect

We collect information you voluntarily provide — name, age, contact details, medical history, reports and any clinical information shared during consultation, appointment booking, WhatsApp / phone conversations and form submissions on this website.

2. How we use your information

• To schedule and confirm appointments.
• To provide clinical consultation, treatment and follow-up care.
• To send appointment reminders, reports and care instructions.
• To process insurance and billing where applicable.
• To meet legal and regulatory requirements.

3. Sharing of information

We do not sell your personal data. We share information only with treating clinicians, diagnostic partners, insurance providers (where authorised), and regulatory bodies as required by Indian law. Anonymised, aggregated data may be used for quality improvement and research.

4. Storage & security

Records are stored securely with access restricted to authorised hospital staff. Digital records are protected using industry-standard safeguards. Despite reasonable precautions, no system can be guaranteed completely secure.

5. Your rights

• You may request a copy of your medical record.
• You may request corrections to factual errors.
• You may opt out of non-essential communication at any time.

6. Cookies & website analytics

Our website uses minimal cookies for basic analytics and form functionality. You can disable cookies in your browser settings without impacting your ability to contact us.

7. Children's information

For patients under 18, information is collected and managed via the parent / legal guardian, in line with applicable Indian law.

8. Changes to this policy

We may update this policy from time to time. Changes will be published on this page with an updated revision date.

9. Contact

Questions about this policy? Email or WhatsApp us on +91 94480 70571, or visit our hospital reception.